Candlewood Dental Update

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients, and our team, safe.

Our office follows infections control recommendations  made by the American Dental Association  (ADA), in the U.S. Centers for Disease Control and Prevention  (CDC) and the Occupational Safety and health Administration (OSHA). We follow the activities of these agencies so that we are up-to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it’s time for your next appointment. we made the following changes to help protect our patients and our team.

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office, your temperature will be taken.
  •  We ask that you wear a face mask or cloth face covering when you enter the practice  and keep it on until  we are ready to proceed with your procedures and wear it again once it is completed.
  • We ask that you use the hand sanitizer provided upon entering the office and again upon leaving. You will also find some in the reception area and other places in the office for you to use as needed.
  • You may see that our waiting room will no longer offer magazines, children toys, pillows, and so forth sone those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment may also change to allow for this distancing so be sure to check it carefully during confirmation.
  • We will do out best tp allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
  • We ask that you please be on time for your appointment so that these scheduling changes will accomplish the social distancing we need to implement.
  • We ask that you come alone, if at all possible, to your appointment. If you muse be accompanied that person will be asked to wait outside in your vehicle, please call the office upon your arrival and we will let you know when we are ready for you to come in.
  • We ask that you reduce the amount of personal items brought into the office (ie: cell phones, wallets, keys, jackets).
  • We ask that you call us if you develop any symptoms of COVID-19 within the 14 days following your appointment so that we can take the proper precautions.

We look forward to seeing you again and happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (203)-746-1200 or visit our website www.mycandlewooddental.com.

Thank you for being out patient. We value your trust and loyalty and look forward to welcoming back out patients, neighbors, and friends.

Sincerely,

Dr. Lorraine Burio